Customer Testimonials
Great Dealership. Friendly Staff. Always puts the customer first! Will only do business here in the future.
I came in looking for a new car to drive off the lot with that day. My credit score was not the best, but my sales person Nicole Glover do not stop until she was able to put me in a car of my dreams.
Excellent service: quicker than expected; less expensive than anticipated; and a loaner car to boot. Will stick with University Hyundai of Decatur - great service, less cost.
Bryan and the team went the extra mile to take care of me. Got the vehicle I wanted and the deal I needed! Thanks so much!
We have had our Santa Fe Sport for a year now. From the very beginning of the purchase until our recent service maintenance, the folks at Hyundai of Decatur have been extremely nice, friendly, personable and professional. Your not a NUMBER or QUOTA at HoD; We feel like we matter. I plan on being a lifetime member of the Hyundai Family.
I loved everything about my experience , from my awesome salesman Ariana ,to my vehicle purchase. It all went very smoothly. I felt like I was treated like family the entire time I was there. And even days after my purchase, with the calls checking on my wife and I.
Natalie walked me through the entire process. I was amazed at her product knowledge. Jerry Ray, the General Manager, met me personally. Great experience, and I left with a wonderful car! Thanks to all!
I gave a 5. Star rating because of the Excellent Customer Service and Experience we Received While we were buying our new car. I definitely recommend University Hyundai of Decaur.
Friendly, fast and informative. Always have friendly service. Nice waiting area. Have always answered my questions to my satisfaction. Have told my friends and family about my experiences and one friend purchased a vehicle from Decatur Hyundai.
I normally despise buying a car because the salesman are so pushy and all about what they want. Dale was not like that at all. He was amazing!! He put what I wanted and needed first and was so easy to talk to. I would recommend anyone to go see him when buying a car!!
Natalie was the best sales person I ever experienced! Love this place and these people are great! The service department is great and sales treated me with the greatest respect.
Dale Rock is a super friendly guy and isn't pushy plus he does exactly what he says he will do . A great guy to do business with . Hey folks Dale Rock rocks ....go see him today 🙂 Kim White
I had a great experience buying my new car from Natalie. Would highly recommend her and the entire team to anyone looking for a new vehicle!
First of all, thank you to Hunter Frost for helping us find this car! We have been searching for a while and finally found what we were looking for. Thank you so much to Natalie for coming in on her off day to make us feel like valued customers. We felt very well taken care of and appreciated. Nanie was very thorough with finances and assured we knew exactly what every paper we signed was about. Our customer service with Hyundai of Decatur was a wonderful experience overall and we couldn’t be happier with our purchase.
Our experience was fantastic! We came in looking for a family vehicle, and we got what we wanted when we left. All of our questions were answered and nobody was “pushing” us into buying something, which always makes me a little uncomfortable. Natalie is by far the best car sales person I have dealt with in my life. I will definitely be back when I need a new vehicle!
everyone there was very kind and helped me with all my needs my son also enjoyed the time there and andy made us all feel at home he found out we are of the same religion and it made me feel very comfortable with him
It was a pleasure buying from University Hyundai of Decatur. I will definitely be a repeat customer. This was the best car buying experience I have ever had.
I do not like shopping for an automobile or dealing with high-pressure salespeople. I was very comfortable in dealing with University Hyundai in Decatur for selecting the right vehicle. Sales rep never rushed me into making a decision - was very cooperative with assisting me to find the right vehicle
It became necessary to trade in my Sonata & switch back to an SUV. Natalie did a great job, showing me a used vehicle, getting me the price and trade in numbers I needed to make my decision. Ultimately I decided, to go with a new Santa Fe Sport. Everything was taken care of in a timely manner. The entire experience was a good one & didn't take all day. Thanks Natalie.
Natalie Rochester went above and beyond any expectations I had set for my car buying experience. Truly makes buying a car enjoyable. I would recommend this dealership to anybody looking to purchase new or used, they will make you feel like family!
The best experience ever! Everyone was so friendly and helpful. I would recommend this place to everyone! I can’t thank everyone there enough for how much they have helped me.
Natalie and Nanie treated me like family. They have earned a client for life. I will be back if and when it’s time for a new vehicle. Love these guys!
Great sales person and she went above and beyond for me getting the vehicle I wanted. Will recommend to friends. Very good. Loved it a lot.
I was amazed at how I was treated, most car dealers and sales people just want to push you through the process to make a dollar. This was refreshing, they all really cared about my wants and needs and I am ecstatic!
To take advantage of their amazing sale they had going on and they worked really hard to get in my price range and succeeded even though my expectations were unreasonable very happy customer Sean Boyd made my car buying experience enjoyable and I would recommend him as a salesman to anyone
WE HAD A GREAT EXPERIENCE AT UNIVERSITY HYUNDAI. THIS IS OUR THIRD PURCHASE. WE WILL COME BACK. BURT HAS HELPED US WITH OUR PAST TWO VEHICLE PURCHASES. ALWAYS WILLING TO DO WHAT HE CAN TO HELP.
These two worked for there money, Natalie was awesome and Kody was good. They made it possible for us to get this car ( 2011 Hyundai Elantra).
My experience was fast less stressful than I could ever imagine. The employees were great and courteous. Would especially like to thank Natalie Rochester first of all for her greeting at the door, beautiful smile, wonderful personality and most of all patients. Can honestly say I have never had a more pleasant experience on purchasing a vehicle in my 53 years. Thank you all so very much. God bless
I recently traded in a vehicle and had a great experience with the salesman and financial employees at Hyundai of Decatur. They were very helpful in getting me the vehicle I wanted.
I was impressed with the knowledge Natalie had with process and vehicles. I didn't feel pressure at all during process. Employees were friendly and excitement in the atmosphere.
I have bought many cars throughout the southeast and this was by far the most pleasant experience I have had. From coming into the lot through the whole deal everyone was helpful and nice
It was great! I went in there on a mission and my mission was accomplished. Got the new car with my name only on the title!!!!
Weston was very professional and courteous. He even came out to our home so my father could cosign the agreement Weston went above and beyond to help us get the financing we needed to get car
Natalie was professional in every sense of the word! The entire staff was absolutely wonderful to work with and I would recommend this dealership to anyone.
Natalie Rochester, from the Hyundai place was exceptional she was able to do things that none of the other dealerships in the city would do. Actually all of the staff there was awesome I would recommend them to anybody whether you have perfect credit or imperfect credit Natalie the one to go see.
Nanie and Kody were very great at making sure we had what we wanted and in the price range we wanted. They did a wonderful job.
Nonnie did a great job providing information and explaining all aspects of the car. Everything was ready upon our arrival for demo ride and review of a few different models and years. Fast deal no issurs. Ready for pick up next day. Good and fair deal.
We had bought a car from CarMax and it kept having problems after problems. Nanie was able to help us get out of the bad car and into a brand new car. He was a wonderful help and did a great job at selling us our car!
Nanie is the absolute best there is!!!! Answers all questions and the best at his job!!! I would highly recommend asking for him when looking for a new car or going to the dealership!!!
Nanie is a great salesman who does what it takes to get you a great deal. He has went above and beyond for us as customers. We are so happy with our experience and our purchase! We recommend Nanie Tovar for your car purchases at University Hyundai of Decatur Al.
I had the pleasure of working with Nanie and he is hilarious and so nice, I will spread the word around about this dealership and how nice everyone was.
I have been to several dealerships over the past few weeks looking at vehicles to make my final decision on what I wanted. I was treated the absolute best by Andy and the staff at University Hyundai of Decatur. I could not be more pleased with my vehicle. Best car I have ever had!
I have been driving a 2001 Chevrolet tracker that was bought brand new but it was past time for a new one! I have been wanting a Jeep Renegade since they came out and I couldn't pass up this deal! Hyundai of Decatur was so helpful and made my purchase very simple and enjoyable! I would recommend them to anyone! Thanks again Hunter,Natalie and Kody!!
Great atmosphere and Mr. Andy C was the kindest man. Everyone seemed to be working hard and in a professional manner . I recommend this dealership again .
As an Army Veteran living in Decatur, Alabama, I had by far the best experienced purchasing a new vehicle. Although my first impression as I walked was not positive, my sales rep instantly change my experience going the extra mile to understand my needs and address all the issues at hand to make the best decision. Thank you so much for having a great Veteran among your team members.
Fantastic first time buying experience. I love the car. I liked knowing what I wanted and the staff showing me what they could do for me.
The dealership was satisfactory in discussing options to purchase a 2017 Sonata instead of leasing one. I was turning in a 2015 Sonata that I had leased and the miles were exceeding the lease agreement. They took the time to cover all the basis of what my payment options were and I settled on one. The sales staff that I dealt with were very professional and helpfull
I can't express the level of service I received, these guys worked so hard to help me!! Thank you Andy Chitwood and the entire staff!!
Very pleased with all that was offered and the way that the whole experience was handled. I will gladly tell others about my experience. And share the positive service
I was very happy with my deal they give me.They paid my trade in off .They made me and my wife feel at home there
We love our new car and we are so happy we chose huyindai of decatur we loved working with Andy and Burt. Super friendly place and the atmosphere was warm and welcoming
This was our second purchase in 2017. We have been pleased with the quality of the vehicles and the quality of the overall purchasing experience. Good job, treated professionally and courteously.
Very good experience salesperson knowlegdeable and helpful . showed me different cars and let me choose what kind of car I was interested in. Knowledgeable of all your cars and different options
My experience with Hyundai of Decatur was pleasant. The gentleman did not try to sell me something I couldn't afford. He ask me my payment range and choice of vehicle .
Excellent experience working with Hunter, Kody and Dale on my 2nd Elantra purchase I would like to say they worked hard on getting everything done for me
Great people, Great product, Great experience! A twenty-five word response is not needed to describe an awesome experience. You know one when you've had one.
If you want to feel like family and not like just another customer UHOD is your place to go. All of our needs were met with fast friendly and honorable service.
Thanks for the help with the car everyone was nice an had a great experience with everyone. Everyone was easy to work with an easy to talk to
Don't understand, why a person needs to complete a survey after purchasing a vehicle. If it did not meet their expectations they would have purchased the vehicle. I was not happy with my previous visit to this dealership, but this time it was a lot better. Recommended place to buy a Hyundai
THIS IS GREAT DEALER TO DEAL WITH .VERY SIMPLE AND IN AND OUT WITH NEW VEHICLE. DAN OREILLY AND THE STAFF WERE GREAT TO WORK WITH !!
The experience I had went above and beyond my expectations. I will recommend them to everyone I know who is in the market for a vehicle.
Great people and great service. This dealership never disappoints. I keep coming back to this great group each time I want to buy a car.
I was impressed with the guys who worked so hard to get us a great deal that fit our needs. They were patient as the financial situation was taken care of. Caleb was great keeping my grandson occupied as we signed paperwork.
This is my fourth car through University Hyundai of Decatur and they treat me like royalty. Always doing their best to meet my needs on my budget. Each department working together to make me feel like I am getting the best car for my needs.
My experience with University Hyundai of Decatur wa sleep phenomenal. I was treated professionally and fairly. Most importantly I enjoyed the purchase of my new car. Natalie worked with me the entire time as I recommend her and this dealership for anyone looking for a vehicle.
Great Car, enjoyed our time at dealership! Thanks for the time spent with us. Will be back for service work. They stayed late to get the deal done.
Everything was excellent! I Will do business with this establishment again.Dale was professional and showed me two cars because I wasn't happy with the one I thought I wanted.He found out what I wanted in a car and picked the perfect one for me.
Great experience! They took very good care of us! Third car we have bought from them and we will use them every time! They are very thorough explaining everything about the vehicle and take the time to show you all the details. They also go over each line of the papers that you have to sign!
Wonderful experience from beginning to end. No pressure sales and people who didn't try to up-sale me into features or products I didn't want or need with my vehicle. Told Dale my vehicle wants and needs and the price point I could afford and Hunter made it happen!
Burt Davis and University HYUNDAI were absolutely great to work with. They even fed us burgers and hotdogs while we were there. Super friendly folks.
The employee was very helpful. He answered all my questions that I had. Was very nice to me and my boyfriend. Andy is an excellent working and did a great job with getting me what I wanted.
It was a real pleasure doing business with Andy Chitwood. I would strongly recommend him to any active duty military person or veteran. As a veteran himself, Andy understands the thought processes of military personnel and can relate to the things military people consider important.
I had a great experience buying my very first brand new car. I was nervous about the purchase but it was time and I was able to trade my car in and set definitely helped me calm my nerves about it. It had nothing to do with the car or the service, they were both great! I just hate to spend money. Everyone was very nice and approachable and helped me out as much as possible. Thanks for making this such an easy process for me!
I like the car, my best mileage so far has been 63.3 mpg, one of the best cars that i have driven and I have had 2 Prius that didn't come close to the ioniq
I can't remember everyone name. the one that was working on my Tucson is was Great explaining about what services that needed to be done.
Awesome service. Really helped me out in the manner and time that I needed. I appreciate the fact that the dealership was willing to fix the dent in the vehicle without any hassle.
I live about an hour and fifteen minutes away I called Kody he told me what my price was and waited on me to get there. He already had the paperwork going so it did not take long.
The purchase off my be Hyundai was by far the easiest and most stress free experience I have ever experienced from a car dealership. Will definitely recommend it to my friends and family!
Best buying experience ever! Very impressed by all employees...super friendly and helpful!! Easiest experience we ever had with vehicle purchase!! Highly recommend Hyundai of Decatur!!
Overall experience buying my first car from them was an amazing experience. Sales staff was very friendly and all of them did everything in there power to make sure I was satisfied with my purchase. Those guys are all very professional and understood completely what I was looking for in a new car.
I had a great salesman. It didn't take long at all to get my new car. I will sended more people over. This is my first time buying a car in decatur al
Our previous purchase was defective. This was an exchange for a vehicle that worked properly. We were able to effect an exchange without going through the Lemon Law of Alabama.
Had a great experience in a timely manner wasn't stuck there all day trying to find a car for my needs we went strait to it drove it then started paper work
The main reason for my visit to University Hyundai was to find a pick up that would get better gas mileage. There was nothing on the lot to my liking, therefore the salesman suggested go a passenger car instead. I would have rather had a pick up, but since Hyundai doesn't offer those I went with the car. I am satisfied with the car overall for the gas mileage and features.
The test drive could have not been pushed to go back to the dealership. I should have been able to drive it to my satisfaction
DALE DID A AWESOME JOB I WILL ALWAYS BUY ALL MY CARS HERE LOVE MY HYUNDAI EVERY ONE SHOULD DO BUSINESS WITH THIS DEALER THEY ARE AMAZING
This is not your typical car dealership. This was a good experience. I felt welcome and appreciated rather than just being another number for the month.
Bert was a great guy. Tons of fun to get to know. Will definitely shop with him again in the future. Thanks Bert great job. Hope to see u soon ive already wrote mpre than 25 words and it still says I havent
They were all very professional and courteous. I actually enjoyed buying a new car for once. Natalie was big plus for your firm very knowledgeable on vehicles.
Great experience at Hyundai of Decatur. They took the time to figure out the exact car I needed and wanted. I will definitely be back and will always recommend this place to others.
I bought two cars at once, a new Elantra and a used Accent. The sales staff were very nice, helpful and not pushy. However the were issues with the used car that we didn't notice until after purchase and weren't informed about before buying. And there have been communication issues when trying to resolve things about the Accent. I don't know if this is my fault or University Hyundai of Decatur's fault. Everyone at the dealership has been courteous, and I believe that they will do their best to answer my questions and resolve the issues. ...
As a returning customer, I've always had a good time in working with University Hyundai. No complaints and Natalie was a fine saleswoman. Would gladly work with them again on a new car.
I really loved how well they worked with me, and there attitude on how will they deal with their costumer, and their manners. Thats all folks.
Hi Monday worked really hard with me my credit would net good and they seem to got my card it was the perfect car they showed me everything from the head to toe everything I needed to know about my motor my windows my navigation and all and I'm very pleased with Hyundai